Operations Admin

Bring order to projects, vendors, and documentation so work moves on time.

What Operations Admins Can Help With

Key Responsibility Summary

Creates order across projects, vendors, documentation, and simple reporting so work moves on time.

Who This Is For

  • Tasks live in messages, nothing has an owner or due date
  • Vendor and subscription details are scattered
  • Documentation is behind, team asks repeat questions

Operations & Office Support

Manage calendars and meetings with agendas and minutes. Coordinate travel, draft correspondence, maintain digital files, and update documentation.

Office & Vendor Management

Oversee mail, order supplies, coordinate vendor relationships, monitor subscriptions and memberships, and manage office maintenance or remote workflows.

Research & Analysis

Conduct competitor and market research, monitor project and team progress, assess risks, track KPIs, and support budgets, invoices, and forecasts.

Collaboration & Compliance

Facilitate team communication, support customer service, assist with onboarding and HR documentation, maintain SOPs, and help implement internal process updates.

Marketing & PR Support

Assist with proposals, website content, social media monitoring, newsletter creation, event materials, and vendor coordination for brand initiatives.

Documentation & Workflow Systems

Maintain SOP libraries, compliance policies, contact lists, and org charts. Coordinate internal updates and keep systems aligned and easy to use.

Featured Support Snapshot

Sample Weekly Rhythm

Plan: Review boards, set owners and due dates

Run: Monitor progress, resolve blockers, update docs

Wrap: Share status report, reset priorities and next actions

Sample KPIs

Tasks completed on time — 90%

Overdue tasks cleared within 48 hours — 95%

Documentation coverage for repeat work — 80%

Renewals handled on time — 100%

Common Tools

ClickUp, Trello, or Asana, Google Workspace, Slack, Zoom, shared drives, and workflow trackers.

30 / 60 / 90 Day Plan

1

30 Days — System Foundation & Process Visibility

A centralized task system is in place. Owners and due dates are documented. Key processes are captured in working SOPs.
2

60 Days — Reporting & Vendor Support in Place

Weekly reporting rhythms are set. Vendor records and subscription tracking are accurate and accessible. Internal updates are smoother.
3

90 Days — Cycle Time Drops & Issues Decrease

Fewer blockers and escalations. Admin support allows teams to focus. Processes improve through light ops documentation and communication systems.

Operations Admin Overview

An Operations Admin Virtual Assistant is the system behind the scenes that keeps everything moving. From calendar coordination to SOPs and vendor follow-through, they reduce friction so your team gets more done with less stress.
Calendars, Meetings, Vendors & Supplies
Documentation, Task Management, Internal Ops
Project Reporting, HR Support & Marketing Assist
With strong admin operations in place, work becomes repeatable, deadlines get met, and chaos turns into coordination.

Need help defining the right hire?

Strategies are custom-built for your business—role clarity, interviews, onboarding, and leadership rhythms. Direct-hire, no middleman. Typical VA rates range $4–$7/hr (varies by skill and experience).

Download my Virtual Assistant Role Guide and pinpoint where you need support to free your time and turn help into real leverage.

Thank you for your interest!

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